This Shipping Policy forms part of the Terms and Conditions of ND Tees (“we,” “us,” or “our”) and outlines how we handle the shipping and delivery of products ordered through https://ndtees.in (“Website”).
By placing an order on our Website, you agree to the terms described below.
1. Order Processing
All confirmed orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your payment and order confirmation.
Orders placed after business hours or on weekends will be processed on the next working day.
You will receive an email or SMS confirmation once your order has been shipped, along with tracking details.
2. Shipping Coverage
We currently ship across India through trusted courier partners. We do not offer international shipping at this time.
If your delivery location is in a remote or non-serviceable area, we will contact you to arrange an alternative solution or a full refund.
3. Estimated Delivery Time
Estimated delivery time varies by location:
Region
Estimated Delivery Time
Metro Cities
3–5 business days
Other Urban Areas
5–7 business days
Remote / Rural Areas
7–10 business days
Delivery timelines are estimates and may vary due to factors beyond our control (e.g., courier delays, weather conditions, or government restrictions).
4. Shipping Charges
Free shipping may be available on orders above a certain value, as mentioned on our Website.
For orders below the free-shipping threshold, a nominal shipping fee will be displayed at checkout before payment confirmation.
5. Order Tracking
Once your order is dispatched, you will receive an email or message containing your tracking number and courier partner name. You can track your order status directly on the courier’s website or through the link provided in your shipping confirmation email.
6. Undelivered or Returned Packages
If a shipment is undelivered due to an incorrect address, unavailability of the recipient, or repeated delivery attempts, the package may be returned to us. In such cases:
Re-delivery may incur additional shipping charges.
If you choose not to have the order re-delivered, we will issue a refund after deducting applicable shipping and handling charges.
7. Delays and Exceptions
We are not responsible for delays caused by courier companies, weather conditions, natural calamities, lockdowns, or other events beyond our reasonable control. However, we will assist you in tracking and resolving delivery issues wherever possible.
8. Damaged or Missing Items
If you receive a damaged package or find any item missing:
Please contact us within 48 hours of delivery at hello@ndtees.in.
Include your order number, photos of the package, and a brief description of the issue. We will investigate and resolve the matter promptly as per our Return & Refund Policy.
9. Contact Us
For any shipping-related queries or clarifications, please reach out to us at:
